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Turn on or turn off the Web Query

Jun 1, 2010

Norton AntiSpam uses local filters to identify spam email messages. The email messages that the local filters do not identify as spam are then scanned additionally through the Web Query filter. Web Query filter analyzes the signature and URL hashes of the email messages to classify them as legitimate email or spam email.

If the email message is identified as spam, then Norton AntiSpam alters the subject of the email message. Norton AntiSpam then sends the email message to your email program. Based on predefined email rules, the email program then moves the email message to the Junk folder or the Norton AntiSpam folder.



Note:

Symantec recommends you to keep the Web Query option turned on. Turning off the Web Query option increases your exposure to the spam email messages that contain phishing or spam URLs.
To turn off the Web Query filter
  1. In the Norton Internet Security main window, in the Network pane, click Settings.
  2. Under AntiSpam, in the Web Query row, move the On/Off switch to the right to the Off position.
  3. Click OK to save and close the Settings window.
To turn on the Web Query filter
  1. In the Norton Internet Security main window, in the Network pane, click Settings.
  2. Under AntiSpam, in the Web Query row, move the On/Off switch to the left to the On position.
  3. Click OK to save and close the Settings window.

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