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Norton Customer Service

Aug 11, 2016

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If you encountered any problems with a Norton Internet Security or other Norton products, the first thing you should do is to look for a solution to official frequently asked questions and the Norton Community. As a rule, most of the questions have been answered long ago. However, there are some problems that only technical support can solve and here you’ll find all possible ways to contact Norton Customer Service.

Backdoor.Tinybaron!g2

May 14, 2015

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Risk Level 1: Very Low

Backdoor.Tinybaron!g2 is a heuristic detection used to detect threats associated with the Backdoor.Tinybaron family.

Initial Daily Certified version of virus definitions for Norton security products was released on May 13, 2015 revision 018. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Android.Becuro



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Risk Level 1: Very Low

Android.Becuro is a Trojan horse for Android devices that downloads potentially malicious files onto the compromised device.

Initial Daily Certified version of virus definitions for Norton security products was released on May 13, 2015 revision 018. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Downloader.Picproot



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Risk Level 1: Very Low

Downloader.Picproot is a Trojan horse that may perform malicious activities on the compromised computer.

Initial Daily Certified version of virus definitions for Norton security products was released on May 14, 2015. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

W32.IRCBot!gen4

May 13, 2015

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Risk Level 1: Very Low

W32.IRCBot!gen4 is a heuristic detection that detects members of the W32.IRCBot threat family.

Initial Daily Certified version of virus definitions for Norton security products was released on May 13, 2015. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Trojan.Compfun

May 12, 2015

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Risk Level 1: Very Low

Trojan.Compfun is a Trojan horse that opens a back door and gathers information from the compromised computer.

Initial Daily Certified version of virus definitions for Norton security products was released on May 11, 2015 revision 034. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

W32.Droments



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Risk Level 1: Very Low

W32.Droments is a worm that steals confidential information and downloads potentially malicious files onto the compromised computer.

Initial Daily Certified version of virus definitions for Norton security products was released on May 12, 2015. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Downloader.Escelar



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Risk Level 1: Very Low

Downloader.Escelar is a Trojan horse that downloads potentially malicious files onto the compromised computer.

Initial Daily Certified version of virus definitions for Norton security products was released on May 12, 2015. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Infostealer.Escelar



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Risk Level 1: Very Low

Infostealer.Escelar is a Trojan horse that steals information from the compromised computer.

Initial Daily Certified version of virus definitions for Norton security products was released on May 12, 2015. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

SONAR.SuspBeh!gen308



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Risk Level 1: Very Low

SONAR.SuspBeh!gen308 is a heuristic detection that is designed to detect suspicious modifications to system startup behaviors.

Initial Daily Certified version of virus definitions for Norton security products was released on May 11, 2015 revision 034. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

SONAR.SuspBeh!gen21



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Risk Level 1: Very Low

SONAR.SuspBeh!gen21 is a heuristic detection that is designed to detect suspicious modifications to system settings.

Initial Daily Certified version of virus definitions for Norton security products was released on May 11, 2015 revision 034. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

SONAR.Cryptolocker!g7



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Risk Level 1: Very Low

SONAR.Cryptolocker!g7 is a heuristic detection that is designed to detect known variants of the Trojan.Gpcoder.H family of threats.

Initial Daily Certified version of virus definitions for Norton security products was released on May 11, 2015 revision 034. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

W32.Brambul



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Risk Level 1: Very Low

W32.Brambul is a worm that spreads using a predetermined list of login credentials to authenticate itself on remote computers.

Initial Daily Certified version of virus definitions for Norton security products was released on May 11, 2015 revision 021. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Android.Dengaru



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Risk Level 1: Very Low

Android.Dengaru is a Trojan horse for Android devices that performs click-fraud from the compromised device.

Initial Daily Certified version of virus definitions for Norton security products was released on May 11, 2015 revision 021. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Downloader.Upatre!g14

May 11, 2015

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Risk Level 1: Very Low

Downloader.Upatre!g14 is a heuristic detection used to detect threats associated with the Downloader.Upatre family.

Initial Daily Certified version of virus definitions for Norton security products was released on May 10, 2015. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Infostealer.Romberk!gm

May 9, 2015

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Risk Level 1: Very Low

Infostealer.Romberk!gm is a heuristic detection used to detect threats associated with the Infostealer.Rombertik family.

Initial Daily Certified version of virus definitions for Norton security products was released on May 9, 2015 revision 002. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Downloader.Bouncedoc

May 8, 2015

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Risk Level 1: Very Low

Downloader.Bouncedoc is a Trojan horse that may perform malicious activities on the compromised computer.

Initial Daily Certified version of virus definitions for Norton security products was released on May 8, 2015. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Trojan.Cryptolocker.S



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Risk Level 1: Very Low

Trojan.Cryptolocker.S is a Trojan horse that encrypts files on the compromised computer. It then demands that the user pays a ransom in order to decrypt the files.

Initial Daily Certified version of virus definitions for Norton security products was released on May 7, 2015 revision 016. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

W32.Cridex!gen4



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Risk Level 1: Very Low

W32.Cridex!gen4 is a heuristic detection used to detect threats associated with the W32.Cridex family of threats.

Initial Daily Certified version of virus definitions for Norton security products was released on May 8, 2015. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.

Linux.Mumblehard

May 7, 2015

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Risk Level 1: Very Low

Linux.Mumblehard is a Trojan horse for Linux computers that opens a back door on the compromised computer. It may also receive commands from remote command-and-control servers.

Initial Daily Certified version of virus definitions for Norton security products was released on May 7, 2015 revision 001. It should be noted that users with the older versions of Norton Internet Security are limited to Daily LiveUpdate definitions. For more information, go to the page where the are described virus definitions available for Norton products.