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Check the trust level of a file

Apr 19, 2010

Norton Insight lets you check the details of the Files of Interest that are available on your computer. You can view details such as signature of the file and the date on which the file was installed. You can also view details such as the trust level, community usage, resource usage, and the source of the file. You can use the Locate this file option to find the location of the file on your computer. When you right-click a file that is available on your computer, the shortcut menu displays Norton Internet Security option and then Norton File Insight option.

You can use the options to check the details of a File of Interest.


Note:

Norton Internet Security also categorizes any file for which you open the File Insight window to view details as a File of Interest.
The Symantec server stores the hash value and trust level details of the File of Interest. The server provides the file details immediately after you open the Norton Insight - Application Ratings window. However, you can use the Check Trust Now option in the File Insight window to update the trust value of a file. You can also manually trust any well-known files. You can change the trust level of any file to User Trusted other than the files that are Norton Trusted or Good.

You can determine the resource usage of a file that is available on your computer. The File Insight window displays CPU graph for the running processes. The graph shows the breakdown of overall system CPU usage and the CPU usage or memory usage by the process.
  1. In the Norton Internet Security main window, click Application Ratings.
  2. In the Norton Insight - Application Ratings window, click Check a Specific File.
  3. Browse to the location of the file for which you want to check the details.
  4. Select the file, and then click Open.
  5. In the File Insight window, view the details of the file.
  6. Click Close to close the File Insight window.
To check the trust level of a file from the details area
  1. In the Norton Internet Security main window, click Application Ratings.
  2. In the Norton Insight - Application Ratings window, click a file for which you want to check the details.
  3. In the File Insight window, view the details of the file.
  4. Click Close to close the File Insight window.
To find the location of the file
  • In the File Insight window, click Locate this file.
To refresh the trust level of the file
  1. In the File Insight window, click the Details tab to open it.
  2. Click Check Trust Now.
To manually trust the file
  1. In the File Insight window, click the Details tab to open it.
  2. Click Trust Now.

    You can manually trust the files that are not trusted, poor, or unproven.
To determine the resource usage of a process
  1. In the File Insight window, click the Activity tab to open it.
  2. In the details area, view the Performance graph of the process.

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