Norton Internet Security logo

Restore or reset Identity Safe password

Jun 21, 2010

There may be instances when you may need to either restore your Identity Safe data or reset Identity Safe settings.

You may need to restore or reset on the following occasions:
  • You experience a computer failure.

    Your Identity Safe data might have been damaged. If Identity Safe does not recognize your correct password, you can restore your data. If you are sure that your password is correct, first try to restore your Identity Safe data. Some data may be lost, but all critical information such as logins, cards, and notes are retained.
  • You forget your Identity Safe password.

    Norton Internet Security lets you enter an incorrect password twice. If your attempts are unsuccessful, Norton Internet Security provides you the option to restore Identity Safe data or reset your Identity Safe password.


If you cannot restore the Identity Safe data, or if you forget your Identity Safe password, you can reset your Identity Safe password. If you reset the Identity Safe password, you lose all Identity Safe data that you stored, such as your login information, cards, and notes.
To restore your Identity Safe data
  1. In the Identity Safe dialog box, click Restore Identity Safe.
  2. In the Restore Identity Safe Data dialog box, type your Identity Safe password, and click OK.
  3. In the Identity Safe Data At Risk dialog box, click Yes, restore Identity Safe. I understand that I may lose some of my current Identity Safe information.
  4. Click OK.
  5. In the confirmation dialog box, click OK.
To reset your Identity Safe password
  1. In the Identity Safe dialog box, click Reset Identity Safe Password.
  2. In the Identity Safe Data at Risk dialog box, click Yes, reset my password, I understand I will lose all of my information.
  3. Click OK to continue with Identity Safe setup.

0 comments: (+add yours?)

Post a Comment