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Report an incorrect evaluation of a suspicious/safe Web page

Jun 11, 2010

On rare occasions, Antiphishing may report an evaluation of a Web page that you suspect to be in error. For example, you might visit a site that you shop with regularly and Antiphishing says that the page is fraudulent. On the contrary, you might visit a Web page that you suspect is a phishing page, but Antiphishing reports that no fraud was detected. In either case, you can report the page to Symantec for further evaluation.



Note:

The Web page you want to report must be open in your browser's window to report it to Symantec.
  1. On the Norton Toolbar, on the Norton menu, click Report site.
  2. In the Report as a Safe Site dialog box, verify that the Web page address that is shown matches the page that you want to report.
  3. Do one of the following:
    • If the address is correct, click Submit.
    • If the address is not correct, click Cancel.
    Ensure that you are on the Web page in question and repeat this procedure, because the address in the dialog box is not editable.
  4. In the confirmation dialog box, click Close.
To report an incorrect evaluation of a safe Web page
  1. On the Norton Toolbar, on the Norton menu, click Report Site.
  2. In the Report as a Phishing Site dialog box, verify that the Web page address that is shown matches the page that you want to report.
  3. Do one of the following:
    • If the address is correct, click Submit.
    • If the address is not correct, click Cancel.

      Ensure that you are on the Web page in question and repeat this procedure, because the address in the dialog box is not editable.
  4. In the confirmation dialog box, click Close.

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